Still No Good News

We called USCIS today and found out there was a glitch in the system and we didn't get our NOA1 mailed out to us:( So the lady said she would send us one out in the mail right away. We also found out we are not assigned to anyone yet but we are still in the mail room. "STILL IN THE MAIL ROOM???????WTF??????)" My check is cashed and no longer in the mail room!